Hotel Lux satin stripe pillowcase, 4 sizes

The Hotel Lux satin stripe pillowcase, favoured by luxury hotels, feels luxuriously smooth and soft against the skin – bring 5-star hotel sleep into your own home!

Have you ever wondered, while sleeping in a luxury hotel, why the sheets and pillowcases feel so pleasant? The secret often lies in high-quality bed linen made for professional use. It feels soft and smooth against the skin, retains its premium appearance for years and withstands repeated washing better than ordinary home textiles.

The Hotel Lux pillowcase brings the luxurious look and quality of hotel beds to your own bed. A genuine hotel pillowcase creates a neat, impressive bed while feeling exceptionally soft and comfortable against the skin.

This pillowcase is used in high-quality hotels in Finland and around the world. The satin stripe pattern is used internationally by, among others, the ultra-luxury hotel chain Shangri-La. It is particularly popular in luxury hotels in the Nordic countries and Asia.

The Hotel Lux pillowcase meets the bed linen standards of higher-quality hotels, rather than basic hotel quality. Its high TC 220 thread count makes the fabric noticeably softer and smoother than an ordinary pillowcase. Designed for hotel use, the material withstands repeated washing and stays in good condition for years at home. Hotel-quality pillowcases combine excellent durability with first-class quality to meet hotel requirements.

The pillowcase is available in two versions for a standard 50×60 cm pillow and two versions for a large 60×80 cm pillow. Choose the familiar home-style model with an inner flap or the longer open-ended model used in hotels, without a flap.

Why choose the Hotel Lux No Problem satin stripe pillowcase?

• Luxuriously soft and smooth: The high-quality TC 220 fabric feels exceptionally soft and smooth against the skin, just as it does in a luxury hotel.
• Genuine hotel quality: The white satin stripe pattern gives the bed a fresh, luxurious hotel look. The same pillowcase is used in high-quality hotels in Finland and around the world.
• Higher hotel quality: This is more than basic hotel quality. The higher thread count and smoother feel set the pillowcase apart from ordinary pillowcases.
• Suitable for allergy sufferers and sensitive skin: The soft, smooth fabric feels comfortable even against sensitive skin.
• Withstands repeated washing: Designed for hotel use, the pillowcase withstands industrial laundering and mangling without difficulty. It also offers a long service life at home.
• Pre-shrunk material: The pillowcase is sanforized, or pre-shrunk, helping it retain its dimensions through repeated washing.
• Four size options: Choose home or hotel models for a standard 50×60 cm pillow or a large 60×80 cm pillow.

Who is the Hotel Lux satin stripe pillowcase suitable for?

The Hotel Lux No Problem pillowcase is ideal if you want to bring the fresh, carefully finished atmosphere of a luxury hotel to your bedroom. The satin stripe pattern makes even a simple white bed look more luxurious and impressive.

A hotel pillowcase is also a good choice if you value a soft, smooth feel against the skin. It suits allergy sufferers, people with sensitive skin and anyone who wants comfortable bed linen with good resistance to washing and wear.

Designed for professional use, the pillowcase suits homes, hotels, accommodation businesses, rental cottages, rental apartments and Airbnb properties where bed linen needs to look stylish, offer premium quality and withstand repeated washing.

Choose the right size and model for your pillow

The Hotel Lux No Problem pillowcase is available in four options.

• 55 × 65 cm flap model: Fits a standard 50×60 cm pillow. The inner pocket, or flap, keeps the pillow inside the pillowcase. This is the more familiar model for home use.
• 60 × 85 cm open-ended model: Fits a standard 50×60 cm pillow. This hotel pillowcase is longer than usual, and the open end is tucked in around the pillow. This is the model favoured by hotels.
• 65 × 85 + 25 cm flap model: Fits a large 60×80 cm pillow. The model has a 25 cm inner flap that keeps the pillow inside the pillowcase. This home model is designed for large pillows.
• 70 × 110 cm open-ended model: Fits a large 60×80 cm pillow. This longer hotel model is closed by tucking the open end in around the pillow. This is the model favoured by hotels.

Fabric and construction

The pillowcase is made from 52% cotton and 48% polyester. The high-quality TC 220 fabric feels soft and smooth against the skin and withstands demanding hotel use and repeated washing. This blend is a composition commonly required by hotels in Finland; it softens the fabric and extends its life.

The pillowcase is white, and its timeless satin stripe pattern completes a hotel-style bed. It is open at the short side and can be used on either side. It has no buttons or zipper, as hotels always use duvet covers and pillowcases without fasteners.

Materials and product information

• Product: Hotel Lux No Problem satin stripe pillowcase
• Colour: white
• Pattern: satin stripe 40x40 mm
• Material: 52% cotton and 48% polyester
• Fabric specification: 40×40, TC 220
• Thread count: TC 220
• Fabric weight: 145 g/m²
• Pilling rating: 3–4/5
• Finish: sanforized, or pre-shrunk
• Opening: open at the short side
• Use: the pillowcase can be used on either side
• Durability: withstands industrial laundering and mangling
• Sizes: 55×65 cm, 60×85 cm, 65×85 cm and 70×110 cm
• The product is part of our hotel collection designed for professional use.

Complete your hotel-style bed

Pair the pillowcase with the matching Hotel Lux No Problem satin stripe duvet cover. The coordinated white satin stripe pattern gives the whole bed a fresh, luxurious and impressive hotel look.

Washing and care instructions

The pillowcase can be washed in an industrial laundry or in a domestic washing machine at 60–90°C. It withstands tumble drying, ironing at a high, three-dot temperature and mangling.

For the smoothest hotel-style finish, iron or mangle the pillowcase while it is slightly damp.

Wash the pillowcase separately from textiles that shed a lot of lint, such as terry towels. This helps keep the white, smooth fabric as neat as possible. Also check that the washing machine contains no accumulated lint that could cling to the fabric.

Always follow the care label attached to the product.

Before first use

The Hotel and Hotel Luxus ranges are designed for professional use. For this reason, the products do not have conventional retail packaging. They are supplied in the same way as to hotels.

The pillowcase is a hygiene product and cannot be exchanged or returned after its hygiene seal has been opened or damaged.

See section 8 of this page for exchange and return instructions. Please read the terms carefully before exchanging or returning a product.

1. Free exchanges and returns

Returns and exchanges of saleable products are free of charge for the customer if the following conditions are met:

• The customer contacts the seller before returning the product by emailing info(at)sisustus1.fi within 14 days of receiving the order, or via the return link.
• The return is made according to the seller's instructions, using the return method or code provided by the seller.

Free returns do not apply to:

• Made-to-order products
• Furniture or products supplied specifically for the customer
• International orders (orders delivered outside Finland)
• Products with no right of return
• Business customer orders

For orders delivered outside Finland, the customer is always responsible for any return costs. We recommend using a reliable, tracked delivery service.

The right of return does not apply to free items included in promotions. For example, a customer cannot return a mattress protector received free with a bed purchase and receive a refund equal to its value. Likewise, if a customer orders a product that comes with a free item, the free item or items must also be returned when exchanging or returning the product, and must meet the exchange or return conditions. The original product must meet those conditions for an exchange or return to be possible. If the customer does not return the free items, or they do not meet the return conditions, their price including tax at the time of sale will be charged.

If the customer returns a product without prior notice or without the seller's instructions, the customer is responsible for the return costs. In that case, the customer must arrange delivery to the seller's warehouse using a method of their choice.

The online store has promotions that activate when an order exceeds a specified value and meets any other conditions set by the promotion. If returned products reduce the order value below the promotion's minimum amount, the discount or promotional benefit expires. The customer must then also return any gift or benefit received through the discount. If the gift or benefit is not returned, the company may charge the customer for its value. If the benefit was free delivery, a delivery charge of €6.90 will be deducted from the product refund.

2. Right of return

Under the Consumer Protection Act, the customer has the right to cancel the order or exchange part of it within 14 (fourteen) days of receiving the product. Products returned or exchanged must be unused, in a saleable condition and packed in their intact original product packaging. We offer free exchanges and returns for saleable products that meet the return conditions. Products with attached tags must be returned unused, with the tags in their original positions. 

Hygiene products may be exchanged or returned if their seal and packaging are intact and unopened. Otherwise, hygiene products cannot be returned or exchanged. If a hygiene product is packed in sealed packaging, it cannot be exchanged or returned once the seal is broken. Hygiene products include, for example, pillows, duvets, protectors, mattress toppers, bed linen, mattresses, beds and underpants.

See section 3 for product-specific return rights.

The right of return under the Consumer Protection Act applies to distance sales where the customer has not had the opportunity to inspect the product.

Free returns mean that the customer can return a product without paying a separate return charge, such as postage. The delivery fee, meaning the original charge for sending the order, is not refunded unless the delivered product is defective. If an order qualified for free delivery through an online store promotion, for example by exceeding a minimum order value, and a return brings the order value below that threshold or otherwise means the promotion's conditions are no longer met, a delivery charge of €6.90 will be deducted from the refund. Likewise, any products received as a promotional benefit must be returned in a saleable condition.

The customer is responsible for return costs for products made specifically for them, such as mattress toppers, beds, sofas and headboards.

If an order uses an offer such as Buy 1, get 1 free or Buy 1, get the second at 50% off, any return must first be applied to the discounted item. For example, if you wish to return only one of the items, the refund will be based on the discounted item's price. If you return both items, the refund will cover the value of both. 

If you return a product that came with a free item, the free item must also be returned in a saleable condition. Otherwise, the free item's normal selling price will be deducted from the refund for the original product.

3. Right of return by product category

1. Pillows – You can exchange or return an unopened pillow from the Hotel Luxus range or Quilts of Denmark in a saleable condition within 14 days of receiving it. If the product has a seal, it must be intact, unopened and in its original position. Pillows from Hoie, Brinkhaus, Butterfly Silk of Copenhagen and Fossflakes, and ergonomic pillows, cannot be returned or exchanged after receipt.
2. Duvets – You can exchange or return an unopened duvet from the Hotel Luxus range or Quilts of Denmark in a saleable condition within 14 days of receiving it. If the product has a seal, it must be intact, unopened and in its original position. Duvets from Hoie and Butterfly Silk of Copenhagen cannot be returned or exchanged after receipt.
3. Bed linen – You can exchange or return all bed linen within 14 days of receipt if the product's hygiene seal is intact. 
4. Mattress and pillow protectors – You can exchange or return all protectors within 14 days of receipt if the product's hygiene seal is intact. 
5. Beds – Orders may be cancelled within 14 days of being placed. Beds are always individually made to the customer's order. Beds cannot be exchanged or returned. 
6. Mattresses – Orders may be cancelled within 14 days of being placed. If the mattress does not have upholstery fabric, an unopened mattress in its intact original packaging may be returned within 14 days of receipt. Mattresses upholstered according to the customer's choices cannot be exchanged or returned.
7. Headboards and ottomans – Orders may be cancelled within 14 days of being placed. Headboards and ottomans are always individually made to the customer's order. They cannot be exchanged or returned.
8. Bathrobes, pyjamas and accessories – You can exchange or return all bathrobes, pyjamas and accessories within 14 days of receiving the order if the products are unused and in their original packaging, with all tags and parts in their original positions.
9. Incontinence products – You can exchange or return incontinence products within 14 days if the product's hygiene seal is intact and in its original position.
10. Towels – You can exchange or return unused towels within 14 days of receiving them.
11. Chairs and tables – You can exchange or return chairs and tables within 14 days if they are in their original, intact and unopened packaging.
12. Sofas, sofa beds and armchairs – Orders may be cancelled within 14 days of being placed. Sofas and armchairs are always individually made to each customer's order and therefore cannot be exchanged or returned.
13. Blankets – You can exchange or return unused blankets within 14 days of receiving them.
14. Napkins, table textiles and bottle coolers – You can exchange or return all napkins and table textiles within 14 days of receiving the order if the products are unused and in their original packaging, with all tags and parts in their original positions.
    
15. Gift cards – Gift cards cannot be exchanged or returned.

Hygiene products cannot be exchanged or returned after their packaging has been opened or their seal broken. This restriction is based on the industry's hygiene product standard and Chapter 6, Section 16 of the Finnish Consumer Protection Act, which sets out restrictions on the right of return for health and hygiene reasons.

4. Consumer's right of withdrawal

Under the Consumer Protection Act (38/1978), a consumer has the right to cancel all or part of their order without giving a reason within fourteen (14) days of receiving the product. If the last day falls on a weekend or public holiday, the period extends to the next working day.

Cancel your order using our cancellation form.  Complete and submit the form, and you will receive an automatic email acknowledgement as proof of cancellation.

After cancellation, the returned product must be in its intact original product packaging and in the condition in which it was delivered to the customer. Product tags and seals must be intact and in their original positions. You may inspect the product normally, as you would in a shop. If it has been handled more than this, we may deduct the reduction in value from the refund or refuse the return.

The refund will be made using the original payment method no later than within 14 days after we have received and inspected the return.

The right of withdrawal does not apply at all to the following products (these have no right of withdrawal): see section 3 for the specific return rights for your product.

• Hygiene products whose delivery packaging has been opened or seal broken (see section 3)
• Made-to-order products, such as personalised products, furniture or products in special dimensions
• Furniture or made-to-order products manufactured or supplied specifically for the customer with fabric, dimensions or similar features chosen by the customer

5. Return deadlines and refunds

The customer may return products that meet the return conditions within 14 days of receiving the order. The products must be sent back no later than 14 days after the customer has notified us that they wish to exercise their right of return. The seller will refund the product price within 14 days of receiving and inspecting the returned products. The refund will use the same payment method as the original purchase.

For furniture orders, the customer may cancel within 14 days of placing the order by contacting the seller.

Original delivery charges are not refunded unless the delivery or product was incorrect or defective. The customer is responsible for return costs if the returned product or package is larger than a pickup-point parcel. In that case, the customer may choose the return delivery method. If free home delivery was included in the furniture delivery, the standard retail price of that delivery will be deducted from the refund total.

If the returned product does not meet the return conditions, we will contact the customer and offer to send it back to them for a postage fee. If the customer does not want it sent back, we will recycle the product. Returns that do not meet the return conditions will not be refunded.

6. Delivery methods

We reserve the right to change the delivery method selected by the customer for reasons such as an anticipated delay, strike, faster delivery route or a similar circumstance. The customer will be informed of any changes.

Our delivery partners include Posti, DB Schenker, PostNord, Fedex, DHL and DPD.  Hakonen handles furniture deliveries. For international deliveries, the carrier's local partner handles final delivery.

Hakonen handles home delivery of furniture. Hakonen customer service is responsible for home-delivery complaints concerning the home, furnishings or other property, structures or delivery problems. Sisustus1.fi is responsible only for complaints about the product purchased from and delivered by the Sisustus1.fi store, excluding all consequential damage, for which Hakonen Solutions is responsible. Home-delivery complaints must be directed to the appropriate party as explained above so that they can be processed. Sisustus1.fi's responsibility for complaints is always limited to the product being delivered. Hakonen Solutions handles complaints and any compensation under its own terms. 

You can access Hakonen's complaints channel via this link. If damage occurs, take clear photographs and, where possible, report it while Hakonen's staff are still present and ask them to document the damage. Submit the report as soon as possible after the incident. Complete the information requested in the form, then follow Hakonen's instructions. 

By ordering from our store, you accept all the terms.